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Wednesday, September 28, 2011

Hotel Spas Support Breast Cancer Awareness

Renaissance Vinoy Resort & Golf Club in St. Pete, Fl

  • Pink Hours at Vinoy Salon & Spa: 10 percent of all proceeds produced between 9:00 a.m. – 10:00 a.m. and 6:00 p.m. – 8:00 p.m. will be donated to breast cancer research.
  • Positively Pink Package ($180) includes a 60-minute relaxation massage and 50-minute customized facial plus a $20 credit in the spa shop.
  • At Marchand’s Bar & Grill, $1 for each drink or dessert sold at the resort’s renowned restaurant will benefit the local chapter of The American Cancer Society.

New Orleans Marriott: 5 Fifty 5 Restaurant

  • New Orleans is painting the town pink this October to support breast cancer research and 5 Fifty 5, the hotel’s award-winning restaurant, is joining the first ever NOLA Goes Pink promotion to show their pink pride. For 31 days, Chef Mark Quitney will don a pink chef’s coat and special menu consisting of healthy, nutritious options in which ten percent of each sale will go to the Susan G. Komen for the Cure, New Orleans affiliate.
  • NOLA Goes Pink will consist of 31 of New Orleans’ top chefs and restaurateurs all preparing special dishes and menus in honor of Breast Cancer Awareness month. More information is available at

The Waldorf=Astoria in New York: Guerlain Spa

  • Pink Ribbon Pedicure during the month of October in honor of Breast Cancer Awareness month, $10 of the $90 treatment will be donated to help fund breast cancer awareness and research.
  • Guests are invited to enjoy a sparkling pink champagne cocktail and an ultra pampering luxury pedicure topped with P.Y.T. pink polish.

The Spa at Doral in Miami, Fl

  • During the month of October, 10 percent of the proceeds from the 80-minute Cranberry Citrus Body Scrub and Massage, for $150, will help fund breast cancer research.
  • The innovative cranberry citrus blend (sea salt, Vitamin E, cranberry seeds, shea butter and a citrus fragrance lotion application) exfoliates and emulsifies, allowing the creamy sea salt scrub to rinse cleanly and moisturize the skin without any greasy residue.

Affinia Dumont in New York: Oasis Day Spa

  • Throughout October, 10 percent off all services to guests wearing pink.
  • The discount is also available at Oasis Day Spa’s locations on Park Avenue and in Westchester, NY.
  • The spa participates in Susan G. Komen’s Race for the Cure by providing chair massages in Survivor Village and at the finish line of the race.

Marco Island Marriott Beach Resort: The Spa at Marco Island

  • Power of Pink package from Oct. 1 – 31.
  • Package includes a choice of two 50-minute spa services with $5 from each package sold benefitting breast cancer research.
  • With 25 percent savings for guests, the Power of Pink package is $220 per person.

Wyndham Grand Orlando Resort, Bonnet Creek, FL

· During the month of October, the hotel is offering a “Pink-tober Cosmo” at Bar 1521 and $1 from every cocktail sold will be donated to help fund breast cancer research. The cocktail features a delectable mix of Absolut Vodka, Cointreau orange liqueur, fresh muddled watermelon and lime juice.

· The resort will also be contributing $1 for every bottle of Absolut Vodka purchased throughout the month of October.

· The Wyndham Grand Orlando Resort Bonnet Creek will emerge October 1, 2011 as the only luxury hotel opening in Orlando this year. The Mediterranean-inspired resort is ideally situated lakeside on Bonnet Creek’s 500 acres of woodlands, surrounded by Walt Disney World on three sides and mere minutes from, Sea World, Universal Studios and other local attractions. Nightly rates start at $139.

Emirates Adds Service from Seattle and Dallas/Fort Worth

Emirates Strengthens Commitment to the United States

Adds Seattle and Dallas/Fort Worth gateways; plus new premium lounge at San Francisco International Airport

NEW YORK - 28 September 2011 – Emirates, one of the world’s fastest growing airlines, unveiled major new expansion plans for the United States today, announcing new services to Seattle and Dallas/Fort Worth as well as enhancements to its premium customer experience at San Francisco International Airport (SFO).

Dallas/Fort Worth and Seattle-Tacoma International Airports will both be served by daily, non-stop flights from 2nd February and 1st March 2012 respectively.

"These new services emphasise Emirates’ confidence in, and long-term commitment to, the United States,” said Tim Clark, President of Emirates Airline. “With six gateways offering convenient connectivity from points across the country, customers in the US will find it easier than ever to access our vast global network.”

“Our latest expansion also serves as a powerful indicator of how Emirates continues to invest in products and services even during difficult economic climates,” continued Mr. Clark. “This is because we have always been ahead of the curve in anticipating what is now becoming an accepted truth – that demand for air travel will continue to grow over the long term in spite of the many challenges the industry faces. In making this investment now, Emirates is providing a timely economic boost to the United States whilst ensuring that we are soundly placed to serve America’s future air travel needs.”

Passengers flying Emirates from Seattle and Dallas/Fort Worth will be able to connect seamlessly to points across the Far and Middle East, Indian sub-continent and Africa via the airline’s hub in Dubai.

Emirates’ Seattle route will help to further strengthen the airline’s links with Boeing. Only this month, Boeing predicted a robust outlook for aircraft manufacturing over the next few decades, estimating that there would be demand for approximately 31,000 planes worth $4 trillion by 2030.

Already the largest operator of Boeing 777 aircraft in the world, Emirates last year ordered an additional 30 777-300ERs, bringing its total 777 passenger fleet commitments to 132 aircraft.

"Emirates is not only the world's largest international carrier - it serves as a gateway to an important part of the world," said Bill Bryant, Port of Seattle Commission President. "This direct service connects Seattle to a new region, creating jobs and tourism opportunities for our state."

The Seattle metropolitan area produced US$ 24.2 billion in total exports in 2008, according to a Brookings Institution study, with exports to the United Arab Emirates totalling $2.76 billion USD in 2009. During the same year, Texan exports to the U.A.E. reached over $1.7 billion - representing export growth of more than 192 per cent since 2002.

Emirates’ Seattle service will support key exports from Washington State, including software, sound and television equipment, aircraft parts, medical and surgical supplies, video games and foodstuffs; headed for markets including the United Arab Emirates, China, Japan, India and Hong Kong.

Commodities piped between Dallas/Fort Worth and the UAE include oil and gas industry related machinery, spares and high-tech equipment. A belly-hold capacity of 15 tonnes on each Emirates flight will help facilitate this trade.

"This monumental announcement from Emirates brings a new and highly valued international airline partner to Dallas/Fort Worth," said Jeffrey P. Fegan, CEO of DFW International Airport. "Emirates daily nonstop service between DFW and Dubai connects two global super-hub portals for U.S. travelers to the Far and Middle East, the Indian sub-continent and Africa on a trendsetting airline."

In addition to the new gateways, Emirates will also open a new customer lounge at San Francisco International Airport in November.

“Now customers throughout Northern California and beyond can look forward to the unique and award-winning Emirates lounge experience which we offer at gateways throughout our global network,” said Jim Baxter, Vice President of North America.

Located in the International Terminal’s Boarding Area “A”, the new Emirates Lounge will be a two-level haven for First and Business class passengers comprised of more than 9,500 square feet.

“We are very pleased that Emirates has selected SFO as the site of its first West Coast lounge, and that the airlines’ service continues to grow as it links the Bay Area, Silicon Valley and San Francisco to Dubai, India and beyond,” said SFO Airport Director John L. Martin.

All Emirates Lounges feature a business centre with individual work stations and complimentary broadband and wireless LAN access. Emirates Airport Services staff manage the lounge at all times, while on-site chefs ensure passengers have a wide selection of food and beverages round-the-clock featuring both hot and cold dishes. The dining area also offers a full bar service, including champagne.

Starting 2nd February 2012, EK 221 will leave Dubai daily at 0245hrs, arriving at Dallas/Fort Worth at 0905hrs. The return sector, EK 222, leaves Dallas at 1150hrs, arriving at Dubai International Airport at 1220hrs the following day.

From 1st March 2012, EK 229 will leave Dubai daily at 0950hrs and arrive at Seattle-Tacoma International Airport (SEA) at 1310hrs. EK 230 will depart Seattle at 1710hrs, arriving in Dubai at 1940hrs the following day.

Both services will be operated by Boeing 777 aircraft offering the highest standards of passenger comfort, with luxurious private suites in First Class, lie-flat beds in Business Class and generously-sized Economy Class seats.

Passengers in all classes can lose themselves in the much-enjoyed ICE entertainment system. There are more than 1,200 channels of on-demand entertainment to choose from, including 200 movies from around the world, 100 TV channels, more than 500 audio channels, 100 video games and news, sports and business headlines.

Customers can also look forward to gourmet food in all cabins and seamless transfers to a global network of over 100 destinations through Emirates’ state-of-the-art Terminal 3 hub in Dubai.

With a fleet of 157 aircraft and now also the largest A380 operator in the world, Emirates currently flies to 114 destinations in 67 countries.

Services to Basra, Geneva and Copenhagen have already started this year. Flights to St Petersburg begin on 1st November, with Baghdad following suit as of 13th November. Rio de Janeiro and Buenos Aires become new links into South America from 3rd January 2012. On February 1st 2012, Emirates will launch its 20th and 21st destinations in Africa, with a five times weekly linked service to Zambia and Zimbabwe.

Tuesday, September 13, 2011

Passenger Choice Awards Winners Announced

The Airline Passenger Experience Association would like to congratulate the winners of the 2011 Passenger Choice Awards, announced this evening at APEX EXPO, the premier event for air travel experience professionals, held September 12-15 at the Washington State Convention Center in Seattle.

Awards were handed out in 14 categories, including Best Overall Passenger Experience. 2011 marks the second year for the awards program, which has already become a benchmark for excellence in the airline passenger experience industry.

The Passenger Choice Awards, created by APEX and voted on by the traveling public, was designed to recognize the airlines for their service, products and innovations.

Winners are determined based solely on the votes of travelers – with the Nielsen Company, a global leader in consumer information and measurement, tracking the voting. The awards program is entirely independent of any commercial influence, ensuring its neutrality. Since its launch last year, the Passenger Choice Awards survey has become increasingly popular with air travelers; participation has increased more than 100 percent over 2010.

The awards event was hosted by Peter Greenberg, CBS News Travel editor, multiple Emmy® Award winner and New York Times best-selling author of the Travel Detective series.

The winners of the 2011 Passenger Choice Awards are:

Best Overall Passenger Experience (Over 50 IFE EQUIPPED IN FLEET) – Emirates

Best Overall Passenger Experience (Up to 50 IFE EQUIPPED IN FLEET) – Virgin America

Best in Region: Africa – South African Airways

Best in Region: Americas – Virgin America

Best in Region: Asia and Australasia – V Australia

Best in Region: Europe – Virgin Atlantic

Best in Region: Middle East – Emirates

Best Inflight Publication – Avianca

Best IFE User Interface – V Australia

Best Inflight Connectivity & Communications – Oman Air

Best Inflight Video – Virgin America

Best Cabin Ambiance – JetBlue

Best Food & Beverage in conjunction with IFSA – V Australia

Best Ground Experience – Virgin America

Receiving the 2011 Lifetime Achievement Award was Sue Pinfold, Executive Vice President IFE at Spafax, and the 2011 Outstanding Contribution Award winner was Ken Brady, Chief Engineer for Thales Avionics, Inc.

APEX also handed out two Avion Awards to member companies that have enjoyed tremendous success in their field and projects. These awards were judged by industry peers and members of the media.

Avion Award: Best Achievement in Technology

Thales for Smart Video Display Unit (SVDU-G4)

Avion Award: Best Single Achievement in Passenger Experience

Air New Zealand for the Skycouch Family Experience

Become a fan of the Passenger Choice Awards on Facebook. To learn more about APEX, please visit

About the Passenger Choice Awards

The Passenger Choice Awards were created by the Airline Passenger Experience Association (APEX) to give voice to airline passengers. APEX encompasses a network of professionals that are committed to providing an outstanding airline experience for passengers around the globe. For an opportunity to “Choose Who’s in First,” for 2012, visit to vote and be sure to visit the Passenger Choice Awards fan page on Facebook.